Repairs & Maintenance Services

For active leaks and emergency situations, we typically respond within 2 hours during business hours and within 4 hours after hours. Our emergency team is available 24/7 to address urgent issues. For non-emergency leaks, we can usually schedule an assessment within 24-48 hours.

This depends on several factors including the age of your roof, extent of damage, and your long-term plans. Generally, if your roof is less than 15 years old and the damage is isolated to a specific area, repairs are often sufficient. If your roof is older or has widespread issues, replacement might be more cost-effective. Our inspectors will provide an honest assessment with both options when appropriate.

Most homeowner's insurance policies cover roof damage caused by unpreventable events like storms, hail, and fallen trees. However, coverage varies by policy and situation. We offer free storm damage assessments and can help document the damage properly for insurance claims. Our team is experienced in working with insurance adjusters to ensure you receive the coverage you're entitled to.

The timeline varies based on the repair scope. Minor repairs like replacing a few shingles or fixing flashing can often be completed in a few hours. More extensive repairs might take 1-2 days. Complex repairs involving structural elements could take several days. Weather conditions can also affect the timeline. We always provide a specific timeframe estimate before beginning work.

Regular maintenance includes keeping gutters clean, removing debris from the roof surface, trimming overhanging branches, checking for damaged shingles, and inspecting for signs of leaks in your attic. However, for safety and thoroughness, we recommend professional inspections at least annually. Our maintenance programs handle these tasks systematically and include professional assessment of areas homeowners might miss.

Yes, all our repair work comes with a workmanship warranty. Minor repairs typically carry a 1-year warranty, while more extensive repairs may have 2-5 year warranties. Additionally, any materials we use are covered by manufacturer warranties. Our maintenance program members receive extended warranties on all repair work performed.

Common signs of storm damage include missing or lifted shingles, granules in gutters, dents in metal components, water stains on ceilings, and leaks during rainfall. However, some damage isn't visible from the ground or to untrained eyes. After severe weather, it's best to have a professional inspection. We offer free storm damage assessments to identify issues that might not be immediately apparent.